Privacy Policy

At ACM Property Renovations Ltd, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or use our renovation services.

1. Who We Are

We are ACM Property Renovations Ltd, a company registered in England and Wales.

• Company Registration Number: 14822859
• Director: Anton Messinger
• Email: info@acmproperty.co.uk
• Phone: 07889 015668

2. Information We Collect

We may collect and process the following data about you:

• Identity Data: First name, last name.
• Contact Data: Email address, telephone number, and billing/property address (required for site visits and quotes).
• Project Data: Details about your renovation requirements, photos of your property, and budget estimates.
• Technical Data: IP address, browser type, and usage data via cookies (see Section 7).

3. How We Use Your Data

We use your personal data solely for the purpose of running our business and providing services to you, including:

• Providing free estimates and site consultations.
• Carrying out renovation, extension, and restoration works.
• Processing invoices and payments.
• Communicating with you regarding project updates.
• Complying with legal obligations (e.g., tax records).

4. Sharing Your Data

We respect your privacy and will never sell your data. However, we may share your data with:

• Subcontractors & Tradespeople: Strictly for the purpose of completing specific tasks on your project (e.g., a certified electrician or plumber).
• Professional Advisors: Accountants, insurers (for insurance works), or legal advisors if necessary.
• Legal Authorities: If required by law.

5. Data Security

We have implemented security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. We limit access to your personal data to those employees and contractors who have a business need to know.

6. Your Legal Rights

Under the UK GDPR, you have rights including:

• The right to access: You can ask for copies of your personal data.
• The right to rectification: You can ask us to rectify inaccurate information.
• The right to erasure: You can ask us to delete your personal data ("Right to be forgotten") where legal retention periods allow.

To exercise any of these rights, please contact us at info@acmproperty.co.uk.

7. Cookies

Our website uses cookies to improve your experience. You can choose to accept or reject non-essential cookies via our Cookie Banner. Essential cookies are required for the site to function correctly.